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Hautelab & EdWonder are now one combined website. Enjoy Free worldwide shipping on orders of USD 250 and more

Shipping

Orders with a total value above 250 USD will be shipped free. If your order value is less than this amount, the shipping cost will be calculated at checkout. Please note that free shipping doesn't apply to certain items such as coffee, special editions, collaboration and preorder products. to inquiry about a product estimated cost please don't hesitate to get in touch at hello@hautelab.com

Shipping Locations

We ship from multiple locations. For this reason, orders with multiple items may be “split,” i.e., shipped from more than one location. In this instance, your shipment confirmation e-mail will contain two tracking numbers.

Processing Time and Delivery 

On average, processing takes between 2 to 5 business days. You can expect to receive your merchandise within 3 to 14 business days. Orders are processed Monday thru Friday. However, because of the ongoing pandemic and the logistics crisis order processing may take up to 14 days.

Service Delay

EdWonder is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. similarly, we are not responsible for delays caused by the courier itself, such as clearance delays. in cases such as these, we recommend you contact directly the courier with any inquiries about the status of your package, or e-mail us at hello@hautelab.com

Tracking Your Order

Once your order is shipped, you will be sent an email confirmation, which will include applicable tracking or postal delivery confirmation information. You can also locate your tracking number on the My Orders page of your Account. It is important to note, that tracking information can sometimes be delayed.

Last updated Sep 1, 2021

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Free Worldwide Shipping

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30 Days Returns Policy

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